1. Introduction

Welcome to SysLab Technologies (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website syslabtechnologies.com (“Website”) and any services we provide (“Services”).
By accessing or using our Website or Services, you agree to comply with these Terms.

2. Company Information & Contact Details

Company Name: Syslab Technologies
Address: 05-07 Kenwingston Square Garden, Persiaran Bestari, 63000, Cyberjaya, Selangor, Malaysia
Email: info@syslabtechnologies.com
Landline: ‎+603 8322 5879

3. Services

Syslab Technologies provides IT solutions including but not limited to software development, mobile app development, cloud services, cybersecurity solutions, digital transformation, IT consulting, and technical support.

We reserve the right to modify, expand, limit, or discontinue any Services at any time.

4. User Responsibilities

By using our Website or Services, you agree:

  • Not to use the Website for unlawful, harmful, or fraudulent activities.

  • Not to attempt unauthorized access to systems, networks, or accounts.

  • Not to upload or distribute viruses, malware, or harmful code.

  • To provide accurate information when contacting us or using our Services.

5. Intellectual Property Rights

All content on this Website — including text, images, graphics, logos, code, and designs — is owned by SysLab Technologies or licensed to us.
You may not copy, reproduce, distribute, modify, or exploit any content without our prior written permission.

6. Pricing, Payments & Invoicing

  • Service fees will be stated in a project proposal, quotation, or service agreement.

  • Payments must be made within the timeline stated on the invoice unless otherwise agreed.

  • We reserve the right to revise pricing for future projects or renewals.

7. Refund & Cancellation Policy

Refunds or cancellations depend on the specific service agreement signed with each client.
Generally:

  • Refunds are not provided for completed work or delivered digital products.

  • For long-term or milestone-based projects, completed work remains billable.

  • Cancellation must be provided in writing.

8. Limitation of Liability

Syslab Technologies provides the Website and Services “as is” and “as available.” We do not guarantee uninterrupted or error-free operation.
We are not liable for:

  • Loss of profits, data, revenue, or business opportunities

  • Indirect, incidental, or consequential damages

  • Downtime or service interruptions due to factors beyond our control

Your use of the Website is at your own risk.

9. Indemnification

You agree to indemnify and hold Syslab Technologies harmless from any claims, damages, losses, legal fees, or liabilities arising from:

  • Your use of the Website or Services

  • Violation of these Terms

  • Infringement of third-party rights

10. Termination

We may suspend or terminate access to the Website or Services, with or without notice, if you breach these Terms or engage in harmful activities.
All pending payments remain due upon termination.

11. Changes to Terms

We may update or modify these Terms at any time. The updated version will be posted on the Website, and the “Last Updated” date will be changed accordingly.
Continued use after changes means you accept the updated Terms.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of Malaysia.
Any dispute shall first be resolved through good-faith negotiation.
If unresolved, disputes may be handled by arbitration or a court of competent jurisdiction in Malaysia.

13. Severability

If any clause of these Terms is found invalid, the remainder will continue to be fully enforceable.

14. Entire Agreement

These Terms, along with any separate written agreements or contracts for specific projects, form the complete agreement between you and SysLab Technologies.

15. Contact Us

For questions regarding these Terms, contact us at:
📍 05-07 Kenwingston Square Garden, Persiaran Bestari, 63000, Cyberjaya, Selangor, Malaysia
✉️ info@syslabtechnologies.com
☎️ +603 8322 5879